Privacy Policy

1. Introduction

Vega Software Limited (“Vega Software”, “we”, “us”) is a Microsoft Certified Partner headquartered in Ongata Rongai, Nairobi, Kenya. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or engage with us. It applies to this website and any communication you have with us through it.

2. Information We Collect

• Contact information — such as your name, email address, phone number, and company details, which you provide when you submit an enquiry, request a consultation, or apply for a role.
• Usage information — basic, non-identifying data about how our website is used (pages visited, approximate location, browser type) collected to help us improve the site.
• Client information — where you engage our services, additional information is processed under the terms of our service agreements.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and consultation requests
• Provide, maintain, and improve our services and this website
• Process job applications and keep prospective candidates on file
• Send you relevant updates, where you have opted in to receive them
• Meet our legal and regulatory obligations

4. How We Share Your Information

We do not sell your personal information. We share it only with service providers who help us operate our business (for example, email and cloud hosting providers), with regulators or authorities where required by law, and in connection with a legitimate business reorganisation. Where our services involve third-party platforms such as Microsoft Dynamics 365, those platforms process data under their own privacy terms.

5. Data Security

We apply reasonable technical and organisational measures to protect the personal information we hold. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under the Data Protection Act, No. 24 of 2019 (Kenya), you have the right to access the personal information we hold about you, request corrections or deletion, and object to certain processing. To exercise any of these rights, contact us using the details below.

7. Cookies

This website uses a minimal set of cookies needed for it to function, plus privacy-respecting usage analytics. You can control or disable cookies through your browser settings; doing so does not prevent you from browsing most of the site.

8. Children’s Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from anyone under 18 years of age.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with the date of the update noted above.

10. Contact Us

For any questions about this policy or your personal information, email vega@vegasoftware.com or write to us at 1st Floor, Osiligi Building, Ongata Rongai, Kenya.