Services
Vega Software is dedicated to continuously observe the global trend within Information Technology and provide our clients with the latest technology and state-of-the-art solutions.We offer services within a wide spectrum of IT disciplines, including:
IT Strategy Consultancy
Vega Software offers IT strategy studies including needs assessment and definition of a corresponding IT strategy for the client. This will typically include development of strategies within e.g. systems, workflow, hardware, software, network, integration between systems, security, back up, virus protection and training.An integral part of any IT implementation is an analysis and design phase. This phase typically includes description, evaluation and optimisation of procedures. It is vital to acquire an understanding of the organisation and workflow to be supported by the IT system.
Hard / Software Maintenance
Vega Software also offers maintenance agreements including hotline support, preventive/periodic maintenance, and system administration responsibility.Through this service we diagnose and rectify hardware and software related problems and assist in setting up system security, including back-up and virus protection.We also offer assistance in purchasing and installing new computer hardware and software - and cleaning of computers and printers by associated specialists.
Training
Vega Software offers specialised training in the use and administration of all the systems we distribute, develop or customise. This includes training in Targit Analysis, Microsoft Dynamics Nav, Business Central and related add-ons, in monitoring and evaluation systems, database management systems and Training in Microsoft products can be arranged.
Consulting
Project Management
System implementation projects involve time and personnel resources which require planning and management to ensure optimal
solution within the specified budget and timeline. We adopt the Microsoft Sure Step methodology of project management to ensure the success of our projects.
Business Process & Workflow Analysis
We develop solutions for client operation management to ensure efficient business processes that result in overall optimal performance.
Workflow analysis helps ensure smooth transfer of activities through different stages in the work structure eliminating bottlenecks and
enhancing productivity.
Diagnostic Analysis of Critical Applications
During implementation, upgrade or enhancement engagements we offer diagnostic analysis services to evaluate the critical details of procedure
to be managed through the application system. This ensures that all client needs are captured and the solution meets them.
Data Analysis
Data integrity and control of access is crucial in ensuring that a database contains relevant and quality data. This is done by evaluating the
data requirements, data type and data processes of an organization.
Customization Specification & Testing
User requirement often vary from the standard system offering hence we develop the customization requirement specification identifying the interface
with the system processes. Customizations are tested to ensure they meet the objectives of the business process.
Development Specification & Testing
System enhancements require developer coding to add new features and processes. We develop specification for development to capture all changes with
documentation for future reference of all code changes. Developer solutions are tested to ensure optimal solution for the specified requirements
Support
• Helpdesk Response
• Service Request Management
• Customer Communication
Development
Customer specific development
Specific solutions that need to address their unique business requirements as required by the users. They are tailored towards the needs of the customer.
These could include the various customizations to be done to meet the intended needs. Customer specific development often involves designing applications
according to the customer requirements.
Creation of complex reports
A report is used to present data that contains summary information. E.g. a report to print a list of customers. Creating of different kinds of reports
from available data in the format that can be presented for easy analysis of information. Complex reports involve querying data as required. Reports
present data that could otherwise be difficult to interpret. Ms. Nav has its own application object for designing reports.
Upgrade to customer specific Navision
This involves implementing newer version of software you currently use of a more fully-featured version of the current software that may have not been
previously available. There is usually a cost for a software upgrade.
Integrating into office products
Application integration is the process of bringing data or a function from one application program together with that of another application program.
The office products already exist and thus the process is sometimes realized by using middleware (an application that mediate between two separate and
often the other is already an existing program), often as Dynamics Nav is written on a custom basis. e.g. Ms. Office Outlook with Ms. Dynamics NAV.
Integrating into other applications
Ms. Dynamics Nav can also be integrated with other applications that already exist to meet the various needs of different users. An example is the
database application which will provide the necessary data storage base. Ms. Dynamics Nav can access data stored in the database e.g. SQL server.
Technical
• Customization of Standard Forms, Reports and Tables
• Standard Navision/Dynamics Nav Upgrade
• Creation of Pages, Basic Reports,Tables and Data ports
