How we offer customer service:

  1. Helpdesk Response
    Upon Login to our customer center and raising a ticket, Vega Software support team will respond on time and may help you Resolve the incident, Escalate it to the appropriate person/team for resolution and completion, or advice you otherwise.
  2. Service Request Management
    Escalation requests are considered on a case-to-case basis.
  3. Customer Communication
    We engage our existing and prospect customers to understand their unique requirements...
  4. Demos and free trial products
    We schedule Demos upon request. We also send links to download free trial versions of our products.